Returns And Refunds

If you wish to return an item, please send an email to the following address: contact.salahbazar@gmail.com, providing the order number and the name used for the order.

The item must be returned within 14 days after receipt. The customer is responsible for the shipping costs for the return. It is the customer’s responsibility to return the package personally via local logistics services.

We have a 14-day return policy, which means you can request a return within 14 days of receiving the item.

To be eligible for a return, the item must be in the same condition as you received it, unworn or unused, with tags, and in its original packaging. You will also need to provide a receipt or proof of purchase.

To initiate a return, you can contact us at contact.salahbazar@gmail.com.

If the return is accepted, we will provide you with instructions on how and where to send your package. Items returned without prior request will not be accepted.

Damages and issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item so we can evaluate the issue and correct it.

For any questions about returns, you can contact us at any time at contact.salahbazar@gmail.com.

Exchanges and replacements: In the case of damaged items, we will replace them at our expense. Simply send us photos of the damaged item, and we will send you a new product with a new tracking number.

14-Day Cancellation Right within the European Union: Notwithstanding the above, you have the right to cancel or return your order within 14 days if the goods were shipped within the European Union. As mentioned above, the item must be in the same condition as you received it, unworn or unused, with tags, and in its original packaging. You will also need to provide a receipt or proof of purchase.

Refunds: Once we have received and inspected your return, we will inform you if the refund has been approved. If approved, the refund will be automatically processed through your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and record the refund. If more than 15 business days have passed since your return was approved, please contact us at contact.salahbazar@gmail.com.